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Important Notices

To safeguard your accounts, all Uniteller users with External Transfer access should have adequately installed, up-to-date virus protection. AVG are offering Unicredit members a discount on their 'internet security' package and a free trial offer.*

Sykpe Browser Issue : There is a known issue with Skype interfering with internet banking sessions in Firefox. Members will need to either uninstall the Firefox extension or switch to alternative web browsers for internet banking.

Internet Fraud Warning: Unicredit will NEVER send you an email asking you to click on a web page link. We NEVER need to ask for your Redicard PIN or internet password in any way (by phone, email or email link) and we will never ask you for your credit card number or security code. There has been an increased prevalence of scams by people pretending to be financial organisations. If in doubt hang up and ring back Unicredit on (08) 9389 1011. Click here for further information regarding online security safety

External Transfer Processing : External payments are processed at hourly intervals, during office hours, at which time the transaction will be listed in the account history and the balance updated. Until that time, external transfers can be viewed in the 'Future Dated Payment' section of the Transfer menu. When viewing your account and available balances, it is important to keep in mind any external transfers you have loaded - but which are yet to be processed. Your receipt number is confirmation that the transaction will be processed with the next batch. As the receiving financial institutions work on a similar basis, it is wise to allow up to three working days for an external payment to be received.