When making an online payment at a secure Verified by Visa retailer, you may be asked for
- your member number,
- date of birth,
- or the exact name embossed on your card.
All Unicredit Visa Access card holders are automatically registered for the scheme.
These three questions are all you should ever disclose and only on secure websites. Never disclose your card PIN or internet banking password to anyone at any time. Unicredit, Visa or anyone associated with us, will never email you asking for your personal information, or send you a link to go to a website to disclose this information. If you receive emails of this nature, then they are fraudulent.
For your online shopping security it is still vital that you only ever disclose your details and card number when shopping at sites you trust completely, and are within a secure purchase page (marked as https, rather than just http, in the address bar and with the padlock symbol on the right).
FAQ
What is the Verified by Visa service?
Verified by Visa is a service designed to protected you while shopping online with your Visa card.
How does Verified by Visa work?
As you make a purchase online, Visa assesses the risk of the transaction based on a number of factors. In some instances, you may be asked to confirm some personal details (date of birth, membership number or embossed name on the Visa card) so the website can be sure the card isn’t be used without your permission.
Will I need to apply for a new card to use Verified by Visa?
No. We will register your card for Verified by Visa on your behalf, so you’ll automatically be protected.
Will I require a username and password for the Verified by Visa service?
Protection the Verified by Visa way is simple because you don’t have to remember usernames and passwords - you will be automatically registered and protected. If your card is new, Unicredit will register the card before they issue it to you.
Do I still need my old Verified by Visa number Personal Assurance Message?
For members were previously registered for Verified by Visa through Unicredit, you will no longer require your Member Registration Number (MRN) or Personal Assurance Message to shop at Verified by Visa websites. The new security questions replace these codes.
Why would I be asked to confirm personal details and is this safe?
Each time you make an online purchase, Visa assesses the risk level of the transaction – certain activity may seem out of the ordinary, maybe because it’s a high dollar value, or a retailer you’ve never bought with before. If Visa are concerned a transaction may be fraudulent, it will prompt you to confirm your identity, and you will be requested to enter some personal details unique to your account with us. If the transaction is considered high risk, you may be required to confirm several details before the transaction is approved.
Will my account be billed for Verified by Visa purchases?
Your Verified by Visa purchases will appear as normal purchases on your statement, under the name of the ‘merchant’ - that is, the company from which you made your purchase.
How much does Verified by Visa cost?
This additional security benefit is provided to you free of charge.
What browser do I need to use for Verified by Visa?
Verified by Visa requires Microsoft Internet Explorer version 5.5 and above, Netscape Navigator 7.1 and above, or America Online 9.
Can I use Verified by Visa from any computer?
Yes, you can use Verified by Visa from any computer connected to the internet, with a compatible browser, as outlined above.
How Can I Get Further Information?
For further information phone Unicredit on (08) 9389 1011.
