What services are available
on Uniteller?
Are there any fees and charges with using Uniteller?
Can I bookmark the Uniteller login page?
How can I change my postal or email address?
Can I personalise my Uniteller settings?
How do I avoid viewing closed accounts?
Can I change the mobile number, to which I receive SMS Alerts?
What services are available on Uniteller?
The Uniteller online banking service provides you with safe, secure 24 hour access to your accounts from anywhere in the world. On Uniteller, you can:
- Check your account balances, view and print a list of your transactions.
- Make transfers between Unicredit accounts or accounts at other financial institutions.
- Pay bills using BPAY.
- Register to receive account alerts via SMS.
- Register to use SMS Enquiries to request account balances and transaction details via text message.
- Download transactions for use with MS Money, Quicken or Excel.
- Request a change of your address details and email address.
Click here for more information on all Uniteller features.
Are there any fees and charges with using Uniteller?
There are no charges for registering or accessing Uniteller online banking. However, please refer to the current Fees and Charges Schedule for fees associated with some services:
- BPAY payments and transfers are free
- A charge of 25 cents applies to each text message sent using SMS Alerts or Enquiries, and is charged at the end of the month.
Can I bookmark the Uniteller login page?
It is not recommended to bookmark the secure (TSW) page directly. We suggest you bookmark the Unicredit gateway page...
http://www.unicredit.com.au/special/Uniteller_gateway.html
This way you will go to the correct site after we launch updates and the system will be able to manage your access between the two secure servers available. But most importantly, never link to the website from an email you have been sent (even if it looks like it been sent by us) and don't google to get to the site.
How can I change my postal or email address?
Once registered for Uniteller, you can change your address by selecting
the 'Change Address' option from the 'Personal' menu. You will be
able to review and make the appropriate changes to your existing address
details with Unicredit. The change will be made to your banking details manually, within a few working days.
Can I personalise my Uniteller settings?
You can customise the screen layout by selecting the 'Personalise Settings' option from the 'Personal' menu. You are able to edit the 'Editable Parameters' and choose the number of transactions displayed on your screen, the number of transactions to print per page, the date order of transactions, preferred working account and the preferred date selection of transactions. Simply save the parameters for the changes to take effect instantly.
How do I avoid viewing closed accounts?
Some members may have accounts within their membership that have been closed. If you choose not have these accounts listed with all your accounts within your membership, simply go to 'Personalise Settings' on the 'Personal' menu and uncheck the 'Include closed accounts' under the editable parameters. This change will take effect instantly.
Can I change the mobile number, to which I receive SMS Alerts?
Yes, under the ‘SMS Settings’ option you can change the mobile number to which you receive alerts, together with various other SMS options.
