About Uniteller
What services are available on
Uniteller?
Are there any fees and charges with using Uniteller?
Can I bookmark the Uniteller login page?
How can I change my address?
How can I change my email address?
Can I personalise my Uniteller settings?
How do I avoid viewing closed accounts?
Registering for Uniteller
How do I register for Uniteller?
What happens when I login for the first time?
Login and Passwords
Why do I need to change my password when I first login?
How do I keep my password secure?
What happens if I forget my password?
Can I change my password?
What format should I make my password?
What should I do if I become locked out from
my account?
What happens when I am entering my correct password
but I get a message saying my password has been rejected?
Security
Is Uniteller secure and are my accounts protected?
Transfers
How do I make an internal transfer?
How do I make a transfer to an account at another
financial institution?
How do I make a BPAY payment?
Can I get a confirmation of my transfer
or payment?
Are there any limits on transfers or bill payments?
Are there any fees and charges for transfers
or bill payments?
Are the payments made immediately?
Can I make future-dated payments?
Can I cancel a future-dated payment?
Problems
Why does Uniteller log me out of my accounts after
10 minutes?
What can I do when I get a message saying "page
cannot be displayed" or "you are not authorised
to view this page"?
What do can I do when I get a blank screen after
selecting the Uniteller link from the Unicredit page?
Contact details if I need further help.
Your Computer
Recommended browser settings.
Adjusting your security settings.
Enabling cookies.
Adding Uniteller as a trusted site.
Update your encryption strength.
Clear your cache.
Avoid problems with your firewall.
